Privacy policy

Company introduction 

Make a Cup of Tea Ltd (MCT) is a multi-service consultancy founded in 2015, providing marketing, copywriting, social media management and basic bookkeeping services to businesses of all sizes. 

Privacy Policy contents: 

  • Privacy policy introduction 
  • Using your personal information 
  • Sharing personal information 
  • Your right to withdraw consent 
  • Anti-Spam/direct marketing 
  • Changes to privacy policy 
  • Contact details 

Privacy policy introduction 

MCT respects your privacy and pledges to maintain the confidentiality of your personal information.  We will never sell, rent or trade your personal information to any third party. We take special care to protect the privacy and security of your information. We take your privacy seriously and will only use your personal information to provide the services you have requested from us and to keep you updated with any business changes/modifications.   

This policy explains our information practices and the way that MCT collects and uses your information. This Privacy Policy covers the information you provide to us via online and/or offline channels including (but not limited to) email, website, mobile, business cards, leaflets, posters, brochures, contracts and agreements, invoices and remittance advice slips, noting how your data will be used and stored in accordance with the General Data Protection Regulations (GDPR), May 2018. 

Using your personal information 

At MCT, we want to give you the best possible client experience.  Therefore, personal identification information such as name and email addresses will only be collected and used to keep you updated with news that is of legitimate interest to you, such as business changes, projects or news articles. 

Your personal data may also be used: 

  • To send client agreements, invoices, and late payment notifications 
  • To confirm meetings, project start dates or completion of services 
  • To send invitations to key events pertinent to the client and hosted by MCT 
  • To respond to queries and complaints; keeping your details on file to inform any future communication, demonstrating how prior communication was made 
  • To protect our business from fraud and other illegal activities noting your email address as a trusted source 
  • To send you relevant, personalised communications by post or email in relation to updates, offers, and services on the basis of legitimate business interest 
  • To send you communications required by law or which are necessary to inform you about changes to the services we provide you. For example, updates to this Privacy Notice, fee changes and legally required information relating to your agreement
  • To send you survey and feedback requests to help improve our services 

Sharing personal information 

The data we hold is minimal, will not be shared with any third parties unless required to do so by law or to prevent fraudulent activity, and is to inform and direct attention to business updates and services provided by MCT only. 

Your right to withdraw consent 

Whenever you have given us your consent to use your personal data, you have the right to change your mind at any time and withdraw that consent. 

In cases where we are processing your personal data on the basis of our legitimate interest, you can ask us to stop for reasons connected to your individual situation. We must then do so unless we believe we have a legitimate overriding reason to continue processing your personal data.  

Anti-Spam/direct marketing 

We only ever send information relating to the services of MCT.  Direct marketing is minimal and will only outline a change of service, business update or to introduce MCT as a legitimate interest to your business. 

You have the right to stop the use of your personal data for direct marketing activity through all channels, or selected channels. We must always comply with your request. 

To opt out of future direct marketing, please email MCT with your request.  Your personal information will then be deleted from our direct marketing database. 

Changes to the privacy policy 

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 05/09/2018. 

Contact details 

If you have any questions about our Privacy Policy or if you wish to update or remove any of your personal information, please email makeacupoftea@outlook.com. 

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